We respect the EU’s General Data Protection Regulations (GDPR). This policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Our privacy policy covers

• Why we value your privacy
• How we collect information
• What information we hold
• Where we store your information
• What we use your information for
• Who’s responsible for your information at Shield Agriculture
• Who has access to information about you
• The steps we take to keep your information private
• How you can access the information we hold on you
• How to complain
• Changes to the policy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than the reason you gave it to us, We will never give anyone access any of your data or information unless we’re forced to by law.

How we collect information

Our website uses cookies from Google Analytics, this allows us to track anonymised users visiting our site to help improve the performance and usability of our site is necessary to serve our website. You can find out more about these cookies here.

We only collect your email address and any other contact details you volunteer when you contact us via our call back form or newsletter sign up form, or you email us directly.

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

What information we hold

When you contact us by email, we collect your name, email, phone number, the company you work for, if you’ve given us that. Via our call back form we collect your name and telephone number.  Via our newsletter signup form, we collect your first name, last name and email address. This is stored by our newsletter provider MailChimp.

Where we store your information

When you contact us by email or through our website, we store your information in Apple iCloud, our Email provider and Cloud software. Your first name, last name and email are stored by our newsletter provider MailChimp if you signed up to our email newsletter. We chose these systems partly for their commitment to security.

What we use your information for

We will use your contact information to provide responses to requests or questions. If you signed up to our newsletter then we use your information to send you relevant marketing emails, these can be unscribed from at any point via the email or by contacting us.

Who’s responsible for your information at our company

[INSERT NAME HERE], our [INSERT POSITION HERE], is responsible for the security of your information. You can contact them by email at [INSERT EMAIL HERE] or by phone on [INSERT TELEPHONE HERE] if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. We will never pass your details to a third party without your express permission.

If we are required to pass on your personal details for legal reasons, we will do this to comply with the law and its requirements in that particular situation.

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it.

Access to the information we hold on you

You have the right to access any information we hold on you. This request is free of charge and we will stop using the information during the period of request and reply. To request access to your data contact[INSERT NAME HERE] by email at [INSERT EMAIL HERE] or by phone on [INSERT TELEPHONE HERE].

How to complain

We take complaints very seriously. If you’ve any reason to complain about the way we handle your privacy, please contact [INSERT NAME HERE] by email at [INSERT EMAIL HERE] or by phone on [INSERT TELEPHONE HERE]. If you’re the letter writing type, send your envelope to [INSERT ADDRESS HERE].

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Last updated: 25/01/2019